Terms of Service

This website https://matrx.io and its mobile application Matrx (together, the “Site”) is provided by Matrx (“Matrx,” "we," "our," or "us") to the person accessing the Site ("you," or "your"). If you accept or agree to these Terms of Service on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and, in such event, “you” and “your” will refer and apply to that company or other legal entity.

1. You Agree to These Terms by Using the Site


Your access to, and use of, the Site is subject to the following Terms of Service and all applicable laws and regulations. By accessing and using the Site and associated software, you accept, without limitation or qualification, these Terms of Service. Matrx may, at any time and without notice, modify these Terms of Service by revising them on the Site. Your continued use of the Site constitutes your acceptance of any such revisions. You should therefore periodically visit this page to review the current Terms of Service. You may not modify these Terms of Service except in a written agreement signed by Matrx.

If you do not agree and accept, without limitation or qualification, these Terms of Service, you must exit the site immediately.

2. Permitted Use of the Site; Modifications


Matrx will provide the services, and you may access and use the services, in accordance with these Terms of Service. You are solely responsible for you and your end users’ use of the services and shall abide by, and ensure compliance with, all laws in connection with your and each end user’s use of the services, including but not limited to laws related to recording, intellectual property, privacy and export control. Use of the services is void where prohibited. You may not use, reproduce or distribute the text, graphics, downloads, tools or any other content on the Site for any other purpose.

Matrx reserves the right, at its sole discretion, to modify, discontinue or terminate the Site or any services provided through the Site, or to modify these Terms of Service, at any time and without prior notice. If we modify these Terms of Service, we will post the modification on the Site or provide you with notice of the modification. We will also update the “Last Updated Date”. By continuing to access or use the Site or using any of the services after we have posted a modification on the Site or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms of Service. If the modified Terms of Service are not acceptable to you, your only recourse is to cease using the Site and any services.

3. Prohibited Use of the Site


You agree that you will not use, and will not permit any end user to use, the services to: (i) modify, disassemble, decompile, prepare derivative works of, reverse engineer or otherwise attempt to gain access to the source code of the services; (ii) knowingly or negligently use the services in a way that abuses, interferes with, or disrupts Matrx’s networks, your accounts, or the services; (iii) upload to, distribute, or otherwise communicate or publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law; (iv) engage in activity that is illegal, fraudulent, false, or misleading, (v) transmit through the services any material that may infringe the intellectual property or other rights of third parties; (vi) build or benchmark a competitive product or service, or copy any features, functions or graphics of the services; (vii) upload or transmit any software, content or code that does or is intended to harm, disable, destroy or adversely affect performance of the services in any way or which does or is intended to harm or extract information or data from other hardware, software or networks of Matrx or other users of Services; (viii) engage in any activity or use the services in any manner that could damage, disable, overburden, impair or otherwise interfere with or disrupt the services, or any servers or networks connected to the services or Matrx's security systems. (ix) use the services in violation of any Matrx policy or in a manner that violates applicable law, including but not limited to anti-spam, export control, privacy, and anti-terrorism laws and regulations and laws requiring the consent of subjects of audio and video recordings, and you agree that you are solely responsible for compliance with all such laws and regulations.

Harassment in any manner or form on the Site, including via e-mail, chat, or by use of obscene or abusive language, or posting any obscene or abusive images or text, is strictly forbidden. Impersonation of others, including a Matrx employee, host, or representative, as well as other members or visitors on the site is prohibited.

4. Limitations on Use of Site


You may not reproduce, resell, or distribute the services or any reports or data generated by the services for any purpose unless you have been specifically permitted to do so under a separate agreement with Matrx. You may not offer or enable any third parties to use the services purchased by you, display on any website or otherwise publish the services or any content obtained from a service (other than content created by you) or otherwise generate income from the services or use the services for the development, production or marketing of a service or product substantially similar to the services.

5. User Submitted Content


You agree that you are solely responsible for the content sent or transmitted by you or displayed or uploaded by you in using the services and for compliance with all laws pertaining to the content, including, but not limited to, laws requiring you to obtain the consent of a third party to use the content and to provide appropriate notices of third party rights. You represent and warrant that you have the right to upload the content to Matrx and that such use does not violate or infringe on any rights of any third party. Under no circumstances will Matrx be liable in any way for any (a) content that is transmitted or viewed while using the services, (b) errors or omissions in the content, or (c) any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to content. You retain copyright and any other rights you already hold in Content which you submit, post or display on or through, the services.

You acknowledge that by providing the ability to view and distribute your user-generated content on the Site, Matrx is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability related thereto. However, Matrx reserves the right to block or remove user accounts or delete content that it determines to be unacceptable to Matrx in its sole discretion. Matrx may, at any time, delete any content without notice to you if Matrx becomes aware that it violates any provision of these Terms of Service, or any law. Unacceptable content includes, but is not limited to: (1) pornographic content; (2) Chatroulette-style experiences; (3) objectification of real people (e.g. “hot-or-not” voting); (4) making physical threats, slander or bullying; (5) impersonation, fraud and phishing; (6) invasion of privacy; (7) content that supports criminal acts; (8) content that infringes on intellectual property rights of third parties; (9) discrimination, racism and contempt of religion; (10) gambling; and (11) terrorism.

You are responsible for compliance will all recording laws. The host can choose to record Matrx meetings and webinars. By using the services, you are giving Matrx consent to store recordings for any or all Matrx meetings or webinars that you join, if such recordings are stored in our systems. You will receive a notification (visual or otherwise) when recording is enabled. If you do not consent to being recorded, you can choose to leave the meeting or webinar.

6. General Conditions


In addition to any other conditions included in these Terms which you must comply with, please also be aware of the following:

  • Age: you must be at least 16 years of age to use the services. This age is subject to the laws of the country you are from and therefore may be higher (but never lower) than our required age. You may also be required to seek the consent of your parent or guardian to download, register or otherwise use the services. The services are intended for business use. You may choose to use the services for other purposes, subject to the terms and limitations of this Agreement. The site is not intended for use by individuals under the age of 16, unless it is through an education institution using the Matrx Site for education. If you are under the age of 16 you must have your parent or legal guardian’s permission to use the Matrx Site. Please have your parent or legal guardian read these terms to you. If you are a parent or legal guardian, and you allow your child to use the services, then these terms apply to you and you are responsible for your child’s activity on the services.
  • Operating System: the Site requires your device to be operating with at least version iOS 10 (for Apple devices), Android 6 (for Android devices), Windows 10, and/or MacOS 10.13.0.
  • Device Fees: you are wholly responsible for all carrier data plan and other applicable fees and taxes associated with your use of the services.
  • Account Security: you are responsible for keeping your device, your account and any security codes/passwords (if requested) safe and secure. If your account has been hacked, compromised or breached in any way, please contact us immediately at security@matrx.io or via the site.

7. Notice; Electronic Communications


When you visit the site or send e-mails to Matrx, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

8. Device Data, Functions and Access


To operate the Site efficiently and to the best of its potential ability and functionality, we require access to the following data and functions on your device:

  • network (cellular data and WiFi);
  • phone book and contacts;
  • photos, images and videos;
  • camera;
  • documents;
  • location data;
  • microphone;
  • calendar; and
  • storage.
  • log issue

We will however ask your consent before accessing each such data set and function on your device. If you provide your consent with respect to a data set or function, we will remember this and not ask you again with respect to the same data set or function. You can withdraw your consent at any time by accessing your account in the Site and/or via the settings of your device.

9. Privacy


Matrx's Privacy Policy is incorporated and made part of these Terms of Service. You hereby agree to such Privacy Policy. Any personal data (for example, your name, address, telephone number or e-mail address) that you transmit to the Site by electronic mail or otherwise will be used by Matrx in accordance with the Privacy Policy. Any other communication or material you transmit to the Site, such as questions, comments, suggestions or the like, will be treated as non-confidential and non-proprietary.

10. Typographical Errors


In the event that a service or product is mistakenly listed at an incorrect price or with incorrect specifications, Matrx reserves the right to refuse or cancel any orders placed for product or service listed incorrectly, whether or not the order has been confirmed and whether or not you have been charged for such product or service. If your credit card has already been charged for the purchase and your order is cancelled, Matrx shall issue you a credit (to your credit card account or otherwise) in the amount of the incorrect price.

11. Disclaimer - Warranty


THE SITE, ITS CONTENT, MATERIALS, SERVICES AND PRODUCTS ON THE SITE ARE PROVIDED "AS IS." TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, MATRX HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Matrx does not represent or warrant that the functions contained in the Site will be uninterrupted or error-free, that the defects will be corrected, or that the Site or the server that makes the Site available are free of viruses or other harmful components. Matrx does not make any warranties or representations regarding the use of the materials in the Site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some jurisdictions do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

12. Indemnification


You agree to indemnify, defend, and hold harmless Matrx, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms of Service or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

13. Limitations of Liability


YOUR USE OF THE SITE IS AT YOUR OWN RISK. NEITHER MATRX, NOR ANY OF ITS SUBSIDIARIES, AFFILIATES, OFFICERS OR DIRECTORS, NOR ANY OF ITS AGENTS OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE OR ITS CONTENT, ARE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Some jurisdictions do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

14. Third-Party Links


In an attempt to provide increased value to our visitors, Matrx may link to sites operated by third parties. However, even if the third party is affiliated with Matrx, Matrx has no control over these linked sites, all of which may have separate privacy and data collection practices, independent of Matrx. These linked sites are only for your convenience and therefore you access them at your own risk. Without limiting the foregoing, Matrx specifically disclaims any responsibility if such sites: infringe any third party's intellectual property rights; are inaccurate, incomplete or misleading; are not merchantable or fit for a particular purpose; do not provide adequate security; contain viruses or other items of a destructive nature; or are libelous or defamatory.

Matrx does not endorse the content, or any products or services available, on such sites. Nonetheless, Matrx seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

15. Trademarks


The following trademarks are our property: Matrx™. These marks may not be used without our consent on any product or service, except our own.

16. Copyright


Copyright © 2021, TRANSMEX SYSTEMS INTERNATIONAL PTE. LTD. All rights reserved.

All content included on the Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Matrx or its content suppliers and protected by international copyright laws. The compilation of all content on the Site is the exclusive property of Matrx and protected by international copyright laws. All software used on the Site is the property of Matrx or its software suppliers and protected by copyright laws. You agree not to change or delete any proprietary notices from materials printed or downloaded from the site.

17. Copyright Complaints


Matrx respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at legal@matrx.io.

18. Law and Jurisdiction


These Terms of Service and your use of the Site are governed by the laws of the England and Wales, without regard to its choice of law provisions. The courts of England and Wales shall have exclusive jurisdiction over any and all disputes arising out of, relating to or concerning these Terms of Service and/or the Site or in which these Terms of Service and/or the Site are a material fact.

19. Assignment


You may not assign or transfer these Terms of Service, by operation of law or otherwise, without Matrx’s prior written consent. Any attempt by you to assign or transfer these Terms of Service, without such consent, will be null and of no effect. Matrx may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

20. Entire Agreement


These Terms of Service constitute the entire and exclusive understanding and agreement between Matrx and you regarding the Site and related services and these Terms of Service supersede and replace any and all prior oral or written understandings or agreements between Matrx and you regarding the Site and related services.

21. Questions and Feedback


We welcome your questions, comments, and concerns about the Site. Please send us any and all feedback pertaining to the Site to contact@matrx.io.

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