Notification Settings for Samsung

If you have troubles receiving new message notifications. This guide is to help you solve the problem.

Some mobile phones running on Android will automatically close Apps that are running in the background. To prevent Notification delivery issues for Matrx. Please enable Matrx to run in the background.

Please follow the steps below to set up a quick solution.

1. Go to "Settings" > “Battery and device care” / “Device maintenance"
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2. Then open "Battery" -> “Background usage limits” / “Unmonitored apps"
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3. Go to “Never auto sleeping apps”
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4. Tap "Add apps" > Search “Matrx”, click “Add” to save the settings.
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